Inside Sales - Provider Engagement

remote | Sales | Full-time | Fully remote

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 Join one of the world's fastest growing fintech startups! We're looking for smart, motivated team members who want to change the way people pay their bills, helping them to improve their financial success.

Who We Are

Each year U.S. households spend over $4.4 trillion - about one third of all consumer spending - on recurring bill payments. While staying on top of these bills is the single largest determinant for consumer financial health, organizing and paying them can be a time-consuming and frustrating chore. Since its inception, doxo has been on a mission to simplify and reduce the anxiety of staying on top of bills, empowering consumers to improve their financial health. Our company was founded on the simple idea that there should be an easy and more secure way for consumers to pay all of their bills through a single account, with any payment method, on any device. 

As consumers shifted more bill payments online and to mobile over the past year, doxo has experienced rapid growth. To date, we have helped over six million users deliver payments to more than 100,000 local and national businesses, making doxo the largest bill pay network in the nation. In 2021, doxo was named by both BuiltIn and Comparably as a best place to work in Seattle, and was also recognized as one of Inc. Magazine’s 5000 fastest-growing private companies. Come join us as we grow the team to further accelerate growth, forever changing the bill pay landscape to focus on the customer.

Why we are Different

doxo is unique in that we have already found product/market fit and that our service is filling an important market need every day. But we are still small enough that every employee, no matter their position, can make a meaningful impact. Because transparency is a priority at all levels across the organization, we are all aware of how our work contributes to the success of our business as a whole. We are agile and work hard to solve difficult problems quickly. We work as a team to get things done and mentor individuals to get to the next level in their career. 

The Role

The Provider Engagement - Inside Sales Associate will be a key member on doxo's B2B team, reporting to the Director of Provider Engagement. This person will be actively engaged with service providers each day. 

Desired Experience/Attributes:

  • Previous work experience in a sales, customer service, or customer support related field preferred.
  • Enjoys customer engagement, both inbound and outbound.
  • Strong written and spoken communication skills.
  • Ability to translate business requirements into non-technical terms.
  • Proficiency in Salesforce (or another CRM) is a plus.
  • A mindset of continuous improvement and the ability to both provide and receive feedback and coaching. 
  • Able to convey information in a professional, friendly and concise manner.
  • Work independently and as part of a team.
  • Proven ability to accomplish objectives and work proactively.
  • Capacity for learning quickly in a fast-paced environment and handling multiple tasks simultaneously.
  • Bachelor's degree in a relevant field preferred.

Our Company Perks and Benefits

  • 100% employer-paid medical, dental, and vision coverage for full-time employees
  • Generous equity grants
  • 401k match to help you save for your future
  • 15 days PTO to start, plus paid holidays
  • Charitable donation match
  • Student loans support
  • Pet insurance
  • Plus plenty of corporate discounts

doxo is an equal-opportunity employer and we welcome applicants from all backgrounds.