Technical Product Manager - APIs & Integrations

Seattle, Washington, United States | Product | Full-time

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doxo provides simple, secure all-in-one bill payment to any biller, with any payment method, on any device. A doxoPLUS subscription adds free bank payments and five essential financial protections that boost household financial health. Through these services, doxo currently serves over five million paying users who can make payments to over 100,000 local and national businesses, making doxo the largest bill pay directory in the nation. Billers on the network get paid directly, fast and free – and consumers have complete bill pay independence over when and how they pay their bills. doxo expanded its user base by more than 70 percent in the past year and is expanding its team to further accelerate growth and change the bill pay landscape to focus on the customer. doxo investors include MDV, Sigma Partners, and Bezos Expeditions. doxo is based in Seattle, WA.

 

Job Summary:  

The Technical Product Manager - APIs & Integrations will own and drive the strategy, roadmap, requirements and documentation for the suite of doxo APIs.  They will work closely with the executive, product, and engineering teams to develop and document the API strategy, articulate API product requirements, maintain API guides and functional documentation, and drive API product execution in coordination with individual product vertical leads.

 

Responsibilities & Duties:

  • Own and manage the API governance process with the executive team
  • Manage the naming standards, technology standards, and compliance of the API to governance principles
  • Manage the API specification tool (readme.io) and workflow with the product & engineering teams
  • Manage process to create the doxo’s external APIs
  • Manage API releases for each internal doxo subsystem
  • Manage the roadmap of API development phases and upgrades
  • Maintain service/client relationship with product vertical leads who will be the primary consumer of your API products to support their product vertical business/functional objectives
  • Understand best practices of current service-level integrations of doxo 3rd party services
    (Chargify, Plaid, Iterable, TransUnion, etc) as well as other industry best practices.
  • Drive the API product strategy / roadmap and communicate to all stakeholders
  • Document product requirements and relate to API technical specifications
  • Manage onboarding of new service level partner integrations and serve as primary point of contact with existing service level partners

 

Education, Qualifications, and Skills:  

  • 5+ years experience in product management on a SaaS product in an Agile environment
  • 3+ years experience in product management developing and implementing API products
  • Experience with REST APIs and ideally coding against REST APIs
  • Knowledge of REST design tools as well as API testing tools to validate REST APIs
  • Hands on experience with the Postman API tool with ‘curl’ knowledge a plus.
  • Experience writing API documentation in authoring tools like readme.io
  • Ability to write small software prototype tests (not production code)
  • Understand the basics of web development (front-end and server-side)
  • Experience collaborating with cross-functional teams
  • Ability to converse fluently about software development and APIs with engineers
  • B.S. in Software Engineering preferred but will accept commensurate experience