Director, Technical Product Management - APIs & Integrations

Seattle, Washington, United States | Product | Full-time

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Join one of the world's fastest-growing fintech startups! We're looking for smart, motivated team members who want to change the way people pay their bills, helping them to improve their financial success.

Who We Are

Each year U.S. households spend over $4.4 trillion - about one-third of all consumer spending - on recurring bill payments. While staying on top of these bills is the single largest determinant for consumer financial health, organizing and paying them can be a time-consuming and frustrating chore. Since its inception, doxo has been on a mission to simplify and reduce the anxiety of staying on top of bills, empowering consumers to improve their financial health. Our company was founded on the simple idea that there should be an easy and more secure way for consumers to pay all of their bills through a single account, with any payment method, on any device. 

As consumers shifted more bill payments online and to mobile over the past year, doxo has experienced rapid growth. To date, we have helped over six million users deliver payments to more than 100,000 local and national businesses, making doxo the largest bill pay network in the nation. In 2021, doxo was named by both BuiltIn and Comparably as a best place to work in Seattle, and was also recognized as one of Inc. Magazine’s 5000 fastest-growing private companies. Come join us as we grow the team to further accelerate growth, forever changing the bill pay landscape to focus on the customer.

 

Why we are Different

doxo is unique in that we have already found product/market fit and that our service is filling an important market need every day. But we are still small enough that every employee, no matter their position, can make a meaningful impact. Because transparency is a priority at all levels across the organization, we are all aware of how our work contributes to the success of our business as a whole. We are agile and work hard to solve difficult problems quickly. We work as a team to get things done and mentor individuals to get to the next level in their career. 

The Role

The Director, Technical Product Management - APIs & Integrations will own and drive the strategy, roadmap, requirements, and documentation for the suite of doxo APIs.  They will work closely with the executive, product, business unit, and engineering teams to develop and document the API strategy, articulate API product requirements, maintain API guides and functional documentation and drive API product execution in coordination with individual product vertical leads.

Responsibilities & Duties:

  • Own and manage the API governance process with the executive team
  • Manage the naming standards, technology standards, and compliance of the API to governance principles
  • Manage the API specification tool (readme.io) and workflow with the product & engineering teams
  • Manage the process to create the doxo’s external APIs
  • Manage API releases for each internal doxo subsystem
  • Manage the roadmap of API development phases and upgrades
  • Maintain service/client relationship with product vertical leads who will be the primary consumer of your API products to support their product vertical business/functional objectives
  • Understand best practices of current service-level integrations of doxo 3rd party services
    (Chargify, Plaid, Iterable, TransUnion, etc) as well as other industry best practices.
  • Drive the API product strategy/roadmap and communicate to all stakeholders
  • Document product requirements and relate to API technical specifications
  • Manage onboarding of new service level partner integrations and serve as the primary point of contact with existing service level partners.

Education, Qualifications, and Skills: 

  • 5+ years experience in product management on a SaaS product in an Agile environment
  • 5+ years experience in product management developing and implementing API centric products 
  • Experience with REST APIs and ideally coding against REST APIs
  • Knowledge of REST design tools as well as API testing tools to validate REST APIs
  • Hands-on experience with the Postman API tool with ‘curl’ knowledge a plus.
  • Experience writing API documentation in authoring tools like readme.io
  • Ability to write small software prototype tests (not production code)
  • Understand the basics of web development (front-end and server-side)
  • Experience collaborating with cross-functional teams
  • Ability to converse fluently about software development and APIs with engineers
  • B.S. in Software Engineering preferred but will accept commensurate experience

Our Company Perks and Benefits

  • 100% employer-paid medical, dental, and vision coverage for full-time employees
  • Generous equity grants
  • 401k match to help you save for your future
  • 15 days PTO to start, plus paid holidays
  • Charitable donation match
  • Student loans support
  • Pet insurance
  • Plus plenty of corporate discounts

doxo is an equal-opportunity employer and we welcome applicants from all backgrounds.