Inside Sales Associate

Seattle | Sales | Full-time

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Provider Engagement - Inside Sales Associate

Seattle, Washington, United States Full-time

doxo is disrupting bill pay. We are founded on the simple concept of creating a simple, secure way to pay all your bills from a single account. We're a rapidly growing startup seeking a friendly and driven sales talent to help manage the inbound inquiries received from potential customers across the US and to assist in growing our payment biller network. The ideal candidate will be someone who can easily establish rapport with potential partners and enjoys promoting doxo's benefits to billers that are being paid by doxo users.

Key Responsibilities

The Provider Engagement - Inside Sales Associate will be a key member on doxo's Provider team, reporting to the Director of Provider Engagement. This person responds to inquiries from potential biller customers and reaches out to billers who may not have engaged with doxo yet.

The responsibilities of this job include, but are not limited to:

  • Professional, personalized responses via phone and email to inbound inquiries about doxo.
  • Extensive outbound calling to communicate doxo’s business model to billers.
  • Responding to objections, competitive questions and other FAQs.
  • Managing contacts, activities, and opportunities using Salesforce.com.
  • Helping to develop B2B marketing strategies that would assist in expanding the doxo biller network.

Requirements:

  • 1+ years' work experience in a sales customer service or customer support related field.
  • Enjoys customer engagement, both inbound and outbound.
  • Ability to translate business requirements into non-technical terms.
  • Proficiency in Salesforce is a plus
  • A mindset of continuous improvement
  • Able to convey information in a professional, friendly and concise manner
  • Work independently and as part of a team
  • Proven ability to accomplish objectives and work proactively
  • Capacity for learning quickly in a fast-paced environment and handling multiple tasks simultaneously
  • Strong written and spoken communication skills
  • Bachelor's degree in a relevant field